Privacy Policy

Effective Date: January 1, 2025

Version 1.0

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use the Bangalore Branch Management System.

Privacy at a Glance

Key points about how we handle your data

Secure Storage

Your data is encrypted and securely stored

No Sharing

We never sell your personal information

Minimal Data

We only collect what's necessary

Your Control

You can access and delete your data

1. Information We Collect

Types of data we gather to provide our services

Personal Information

Name and email address for account creation
Phone number for support and notifications
Company information for business context
User preferences and settings

Business Data

Client information and contact details
Financial records and transaction data
Header configurations and data structures
Reports and analytics data

Technical Information

IP address and browser information
Usage patterns and feature interactions
Error logs and performance metrics
Session data and authentication tokens

2. How We Use Your Information

The purposes for which we process your data

Service Provision

Account management and authentication
Data processing and storage
Report generation and analytics
Feature customization

Communication

System notifications and updates
Support and customer service
Security alerts and warnings
Service announcements

3. Data Security

How we protect your information

Technical Safeguards

End-to-end encryption for data transmission
Encrypted database storage
Secure authentication protocols
Regular security audits and updates

Access Controls

Role-based access permissions
Multi-factor authentication
Session timeout and monitoring
Audit logs for all data access

4. Your Rights

What you can do with your personal data

Data Access Rights

View all personal data we have about you
Download your data in a portable format
Request corrections to inaccurate data
Get information about data processing

Control Rights

Delete your account and associated data
Opt out of non-essential communications
Restrict certain data processing activities
Object to automated decision-making

5. Contact Information

How to reach us about privacy matters

Email

hello@webcraftstudio.com

For privacy-related inquiries

Phone

+91 9348792781

Business hours: Mon-Fri, 9 AM - 6 PM IST

Support

In-app support

Available through the dashboard

Policy Updates

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through the application. Your continued use of our services after such modifications constitutes your acceptance of the updated policy.